Home Care Reviews

At Home Care Assistance, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in North America. Read what our clients are saying about the quality of our care:

I had an amazing experience as an employee of Home Care Assistance. I started off as a caregiver, right after my undergraduate studies then later part of the office staff. I consider myself privileged to have had the opportunity to provide balanced care to the clients; working with the most supportive team there ever was! I vouched to provide the same training and support I received, to my caregivers as I became an Employee Care Manager. I am proud to say we have an amazing team of dedicated and compassionate caregivers who strongly believe in changing the way the world ages.
Highly recommend Home Care Assistance if you are looking for exceptional care for your loved one!

— Thandeka Ncube

To be quite honest, I am not sure where to start. The beginning seems like way too much detail, but the end surely doesn’t give this agency the amount of excellence they deserve. So let me start somewhere in the middle. In the blink of an eye, my family and I needed to find 24 hour care for my grandmother. Having never been faced with this, I truly did not know where to start. The rehab recommended some places that I did interview but they just didn’t seem “quite right”. Literally by accident I came across Home Care Assistance and simply chose this location in Chalfont because it was close to home. I believe in God, but if I didn’t, I surely would have after this day. I prayed for the right care for my Gram and the Lord first sent me Shital, then Veronica and finally all the wonderful ladies that provided around the clock care for my Gram. Shital and Veronica showed the level of attention and detail I wanted but to be quite honest didn’t think I would find anywhere. They answered every question, sometimes twice. They remembered the simple things as well as the complex. So when the decision was made that we wanted to use their location, I had no doubt the home care Associates were going to be just as wonderful and I couldn’t have been more right. With the request of 24 hour care, we needed to have more than one person but everyone worked like a unified team. We really could not tell when one person left or another came on. What we did notice was that my Gram loved everyone and so did we.
It’s such a catch 22, I hope no one ever has to experience needing care for their loved one or themselves, but should the need ever arise, this is by far, hands down, the place to use.
Simply said, they are second to NONE.
Beyond Satisfied Client
Audrey Ware

— Audrey Ware

the caring and concern for my well being has been extraordinary. not only has shital visited me at my new jersey residence to assess my progress from my fall almost a year ago she continued to make certain i received the kind of care i was accustomed to now that i reside in pennsylvania. thank you once again for your concerns and efforts towards my progress and well being.

— Steve Molinsky

At the end of June my 87-year-old mom broke her hip. At the time she was living independently at Brightview Senior Living. After having surgery to repair her hip she went into a month of rehab at which time we needed to make arrangement for her to return to her apartment. During that month I was in touch with Shital who assured me Home Care Assistant would be able to help me with her return. During that month Shital called me each week to keep up with her progress. When on Monday they told me she would be released on Thursday I called Shital who is able to put 24 hour aides in place for her return. Initially the staff needed to help her with showering, getting dressed, getting her meals and getting out of bed. As she continued with therapy they assisted her with her daily exercises and allowed her to do things for herself as she got stronger. After a month she was able to move to hourly care which Shital again arranged for me. I would like to thank everyone for their services. They got my mom through a really tough time. I appreciate their support, professionalism and attentiveness to every detail. Thank you

— beth zeigler

“I was in need of a caregiver for my mother. She currently lives in an assisted living facility and needed someone to accompany and assist her to her granddaughter’s wedding in Philadelphia. The concern I had was taking her out of her comfort zone and was not sure how I was going to execute this situation until I found the Home Care Assistance of Philadelphia. I had no idea how long they were in the small shopping center but they were a life saver. The owner was so nice and when I told her of my situation she said she could help. She knew one of her caregivers would be a good fit for my Mom and arranged to have her meet my Mom at her assisted living facility prior to the wedding. The caregiver was so knowledgeable and very friendly. When the day of the wedding arrived, the caregiver arrived early to help my Mom with her make-up and clothing so she would look appropriate. I had arranged for a limousine town car to pick them up, but they were an hour late. The caregiver called me immediately and I reassured her that I would contact the limousine service to find out what happened. They finally arrived and my Mom got to the wedding just in time to see her granddaughter married and enjoy the festivities. She arrived home safely and I was so pleased with the service. I had peace of mind the rest of the evening, knowing that my Mom was in good hands. I highly recommend the Home Care Assistance in Chalfont, PA. for your loved ones.”

— Marcy Spielvogel

“Thank you very much for your service. It was beyond special to have my mother attend her granddaughter’s wedding. The smile on her face will remain in our memories forever. Without your services her attendance would not have been possible. Thank you once again.”

— Jim G

“Our family has been using Home Care Assistance services since October 2010 and recommend this company and their caregivers 100%. My mother has Alzheimer’s so we require personal care, companionship and light housekeeping duties. Carolina and her team of case workers really put the effort into finding the right match for the patient and their families. We have been fully supported from all members of the company and appreciate their personal touch.”

— Cathy S., Surrey

“My sincere thanks to you and your staff at Home Care Assistance for coming to my 11th hour rescue back in May. Your Caregiver helped me shower daily, made my bed, prepared meals and did some food shopping, light cleaning and the laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert Caregiver. She was dependable, calm, caring and trust worthy. I also enjoyed her lovely sense of humor. I also salute you for your flexibility in making the effort to accommodate a prospective client at the “last minute,” as well as your reasonable cost for the excellent care received.”

— Patricia L. Waller, Retired U.S. Diplomat

“My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away – thankfully, in peace – clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough.”

— Dr. Noam Chomsky

“Home Care Assistance raises exactly the right banner in promoting The Balanced Care Method as the foundation for all good care. In the rush of medical care systems that focus almost exclusively on problems, The Balanced Care Method encourages an approach which emphasizes creating strengths. For centuries we have known that better health in aging is tied to physical, emotional, social, and spiritual factors. Regardless of diseases, building on these basics of good health matters.

But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building-for elders, families, supportive friends and, ultimately, for your health care team.”

— Dr. Dennis McCullough

Home Care Assistance Philadelphia rated 4.9 out of 5 from 6 reviews